Cookie Policy

We use cookies to improve your browsing experience on our websites. Cookies are small files that are stored on a user’s computer; they contain little specific data pertaining to a particular user or website.

Legal bases

For cookies required for the operation and security of the website : our legitimate interest.
For other types of cookies (third-party and advertising) : your consent.

Retention period

By default, the retention period of cookies is:

Six months for advertising cookies
13 months for other cookies

Some cookies nonetheless have different retention periods (see the table below).

Types of cookies used (see the list below)

Cookies required strictly for the operation of our web sites

These cookies allow you to use the main features of our web sites:

cookies ensuring the technical performance of the web site
cookies ensuring browsing consistency or pertaining to the personalisation of the customer account
cookies used to improve web user browsing

These cookies cannot be disabled by the preference center. You can nonetheless configure your browser to block them.

Without these cookies, however, our web sites cannot operate properly.

Third-party cookies to improve the interactivity of our web sites

Our Web site is based on a number of services offered by third parties. You can disable these cookies in the preference center.

third-party cookies are used for correct operation of the web site
third-party cookies are used to produce statistics
third-party cookies for advertising purposes

Advertising cookies are used to post advertisements that we deem of interest to you on our site or when you browse the internet in general. They also limit the number of times you see a particular advertisement and assess the impact of an advertising campaign.

The non-acceptance of advertising cookies will not affect your user experience when browsing our websites. However, advertisements that are posted for your viewing will not be moderated (pertinence, repetition).

Our site allows you to interact with social networks via sharing buttons whose purpose is to share content:

Twitter (see terms of use and confidentiality policy)
Instagram (see terms of use and confidentiality policy)
Facebook (see terms of use and confidentiality policy)

Some videos broadcast on the site require acceptance of third-party cookies:

Youtube API (see terms of use and confidentiality policy)

By choosing not to accept cookies, our websites may not work in an optimal manner.

Mobile applications

We use two types of trackers called “local storage” on our mobile applications to improve interactivity and offer practical features for users. This use is based on our legitimate interest. This involves:

trackers required for operation of the application

These technical trackers allow the application to operate in an optimal manner. In particular, they allow the user to take advantage of the features offered by the application, such as, for example, to maintain your identification when browsing.

customisation tracers for the user interface

The application uses these tracers to adapt to profile of its user depending on the equipment available to them. As this is an intrinsic and expected element of the service, they are exempt from consent.

The list of all cookies, ranked below by purpose and type, is updated regularly (refer to the date of the last update at the bottom of this page). Therefore it is possible that some cookies may not appear in this list.

List of cookies used on the Somfy group sites

Cookies required strictly for the operation of our web sites

Cookies ensuring the technical performance of the web site

Partner

Cookie name

Shelf life

Purpose

Magento

mage-messages

24hours

Tracks error messages and other alerts that are displayed to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is displayed to the customer.

Magento

product_data_storage

24 hours

Stores configuration for product data related to recently viewed/compared products.

Magento

recently_compared_product

24 hours

Stores product IDs of recently compared products.

Magento

X-Magento-Vary

24 hours

Configuration setting that improves performance when using Varnish static content caching.

Magento

form_key

1 hour

Commander Act

TCID

365 days

Visitor identifier used to compute deduplicated statistics per user (for campaign and on-site tracking, segmentation, etc.). TrustCommander uses this cookie to measure statistics for privacy banner performance after a visitor provides consent. Before users provide consent, TrustCommander uses the TCPID cookie to measure anonymous statistics for the privacy banner.

Commander Act

TC_PRIVACY

396 days

Used for user status storage (optin or optout) and Privacy banner display.

Commander Act

TCPID

365 days

Used to identify visitors exposed to the privacy banner (not encoded contrary to TCID, so visitors can be retrieved in the privacy raw data export). TrustCommander uses this cookie to measure statistics for privacy banner usage until visitors provide consent for the TCID cookie. With this 2-cookie system, TrustCommander is the only CMP that has been granted the right of exemption from consent for statistical measurement by the French CNIL. https://www.cnil.fr/fr/solutions-pour-les-cookies-de-mesure-daudience

Commander Act

TC_PRIVACY_IAB_VENDORLIST

Unlimited

Used to cache the IAB TCF Global Vendor List to optimise the response time of the IAB TCF consent API.

Cookies ensuring browsing consistency or pertaining the customisation of the customer account

Partner

Cookie name

Shelf life

Purpose

COLDFUSION

cfid

session

CMS operational cookies allocating a technical ID (anonymous) to the user

COLDFUSION

cftoken

session

CMS operational cookies allocating a technical ID (anonymous) to the user

COLDFUSION

JSESSIONID

session

CMS operational cookies allocating a technical ID (anonymous) to the user

Magento

guest-view

24h

Stores the order ID that customers use to retrieve their order status. Used for “Orders and returns”.

Magento

mage-translation-storage

Session

Stores translated content requested by the user.

Magento

stf

24 hours

Records the time messages are sent to share with a friend.

Magento

persistent_shopping_cart

24 hours

Stores the key (ID) of persistent shopping cart to make it possible to restore the cart for an anonymous shopper.

Magento

private_content_version

24 hours

Magento

section_data_ids

24 hours

Tracks the specific store view/location selected by the customer.

Magento

store

24 hours

Stores customer-specific information related to initiated actions such as display wish list, payment details, etc.

Magento

mage-cache-storage-section-invalidation

24 hours

Tracks the specific store view/location selected by the customer.

Liferay

GUEST_LANGUAGE_ID

session

Operational cookies of the website that store the last website, last country and last language visited to display the correct version of the page requested

Liferay

COMPANY_ID

session

Operational cookies of the website that store the last website, last country and last language visited to display the correct version of the page requested.

Liferay

REMEMBER_ME

12 months

Used to record whether the user ticked “Remember me”

Liferay

1 hour

Hashed user login

Liferay

PASSWORD

1 hour

Encrypted version of the hashed password to enable autologin when the user has ticked “Remember me”

Cookies used to improve surfer browsing

Partner

Cookie name

Shelf life

Purpose

Magento

login_reShelf lifedirect

24h

Preserves the destination page the customer was downloading before being redirected to log in.

Magento

mage-translation-file-version

Session

Tracks the version of translations in local storage.

Magento

magepal-enhanced-ecommerce

session

Enhanced e-commerce function

Magento

recently_compared_product_previous

24 hours

Stores product IDs of previously compared products for easy browsing

Magento

recently_viewed_product

24 hours

Stores product IDs of recently viewed products for easy browsing.

Magento

recently_viewed_product_previous

24 hours

Stores product IDs of recently viewed products for easy browsing.

Magento

mage-cache-sessid

24 hours

The value of this cookie triggers the cleanup of local cache storage.

Magento

mage-cache-storage

24 hours

Local storage of visitor-specific content that enables ecommerce functions.

Magento

mage-cache-storage-section-invalidation

24 hours

Forces local storage of specific content sections that should be invalidated.

Magento

PHPSESSID

1 hour

Session identifiers

Magento

user_allowed_save_cookie

24hours

Records whether a customer enabled cookies.

Commander Act

tc_cj_v2

365 days

Used for user customer journey storage for tag deduplication (channel and source storage).

Third-party cookies to improve the interactivity of our web sites

Third party cookies for the proper functioning of the website

Third Party

Cookie type

Link to Privacy Policy

Purpose

Google Optimize

Functional

https://policies.google.com/

Binary cookie test (A/B Test)

Commanders Act

Functional

https://www.commandersact.com/en/privacy/

Tag management system/cookie banner

Trustedshop

Functional

https://www.business.trustedshops.com/consent/

Ecommerce/examines trusted services

Third-party cookies used to produce statistics

Third party

Cookie type

Link to Privacy Policy

Purpose

Google Analytics

Statistics

https://policies.google.com/

Hotjar

Statistics

https://www.hotjar.com/legal/policies/privacy/

Graphic representation of statistical data (Heatmap)

CrazyEgg

Statistics

https://www.crazyegg.com/privacy

Graphic representation of statistical data (Heatmap)

Yandex

Statistics

https://yandex.com/legal/confidential/

Holimetrix

Statistics

https://www.holimetrix.com/wp-content/uploads/2019/05/cgv-2019.pdf

SnabaTool

Statistics

Third-party cookies for advertising purposes

Third party

Cookie type

Link to Privacy Policy

Purpose

Facebook

Personalised advertising

https://www.facebook.com/policies/cookies/

Advertising

iAdvize

Personalised Recommandation

https://privacy.iadvize.com/

Customer help/chatbox

Google Adwords

Personalised advertising

https://policies.google.com/

Advertising

Adform

Personalised advertising

https://site.adform.com/privacy-center/platform-privacy/product-and-services-privacy-policy/

Advertising

Adroll

Personalised advertising

https://www.nextroll.com/privacy

Advertising

Personalised advertising

https://policy.pinterest.com/en/privacy-policy

Advertising

Ve Interactive

Personalised advertising

https://www.ve.com/privacy-policy

Website content/Advertising

Ve Interactive

Personalised advertising

https://www.ve.com/privacy-policy

Website content/Advertising

Bing

Personalised advertising

https://about.ads.microsoft.com/en-us/resources/policies/privacy-and-data-protection-policies

Advertising

Google Doubleclick

Personalised Advertising

https://policies.google.com/

Advertising

Taboola

Personalised Advertising

https://www.taboola.com/policies/privacy-policy

Advertising

Poptin

Personalised Advertising

https://www.poptin.com/gdpr/

Website content/Advertising

The Trade desk

Personalised Advertising

https://www.thetradedesk.com/general/privacy

Advertising

Tradelab

Personalised Advertising

https://tradelab.com/en/privacy/

Advertising

Captify

Personalised Advertising

https://www.captify.co.uk/privacy-policy-opt/

Advertising

Le bon coin

Personalised Advertising

https://policies.google.com/privacy

Advertising

Platform 161

Personalised Advertising

https://platform161.com/cookie-and-privacy-policy/

Advertising

Reach Local

Personalised Advertising

https://www.reachlocal.com/us/en/legal/privacy-policy

Advertising

Hubspot

Personalised Advertising

https://legal.hubspot.com/privacy-policy

Email marketing

Seeding Alliance

Personalised Advertising

https://seeding-alliance.de/datenschutz/

Advertising

Adition

Personalised Advertising

https://www.adition.com/datenschutz/

Advertising

Ceneo

Personalised Advertising

http://info.ceneo.pl/regulamin#regulamin-7-prywatnosc2

Advertising

Outbrain

Personalised Advertising

https://www.outbrain.com/legal/privacy#privacy-policy

Advertising

Sunmedia

Personalised Advertising

https://www.sunmedia.tv/en/cookies/website

Advertising

Amazon

Personalised Advertising

https://advertising.amazon.com/legal/privacy-notice

Advertising

SublimeSkin

Personalised Advertising

https://smartadserver.com/corporate-privacy-policy/

Advertising

Nosto

Personalised Recommandation

https://www.nosto.com/privacy-policy/

Personalised recommendation, email after expiry of shopping cart